If, for any reason, you are not satisfied with your order, simply return it within 30 days, and we'll replace it or refund the cost of the item (excluding Shipping and Handling fees). All returned items must be in their original packaging and in the condition in which they were received for a full refund. We will replace any defective item for up to manufactures warranty from the date of purchase. All damages or defects must be clearly communicated to the customer service representative at 812-909-4616 or aheadoftherestpatio@gmail.com For exchange, merchandise credit or refund.